giant eagle complaints10 marca 2023
Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. I'll have to find another establishment for my future meat needs. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! When you get there, your groceries are ready. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Jan 26 2021 How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 0 Views . So I have called repeatedly and was told the discount would be added, but it never has been. Pay is not enough and they use you as a tool rather than a hard working human being. Never had such a bad experience before. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. I can not reply to emails. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. I think that's obvious, Dec 7 2022 This did not just happen, it's been over 3 years now. Normally bakery products are excellent. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Check out charged $16.99. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. i am now a former customer. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. I am actually highly disgusted with this kind of customer service and hope this won't continue . I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. They told me it was the best they could do and offered no solutions. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. For your reference, details of the offer I reviewed appear below. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I gave this store a lot of business - Never Again! This happened on November 6th, 2022. at around 1600. I got an email stating that all sales were final even though it was just a glitch in the system. Giant Eagle Grocery - CentralPercentum GetGo. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Be the first one to write a review. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In hopes to fix this issue for me and other customers for future. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. This is not the 1st time this has happened to me. She said too bad, you need to wear a mask or we can't check you out. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. When are you guys gonna get the a2 milk? Further, The stores take no responsibility for alcohol consumption in their stores. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Even the store manager was unaware that flu shot hours were limited! I through away the bananas and food that shouldn't be wiped off. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. ( im on a fixed income its important! Category Food & Beverages. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Be the first to write a review for Giant Eagle Supermarket. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Giant Eagle.. Canfield Ohio I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. 2023 Trustpilot, Inc. All rights reserved. Find out how we combat fake reviews. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Prices are lower and bags are plastic. If you have been a victim of such, contact a lawyer. The attendant looked to find it in the car wash and could not. Procedure is simple and painless and the staff is ALWAYS pleasant. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Every one of the wings had at. The associate said to go ahead. . 4. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. Claim your listing for free to respond to reviews, update your profile and manage your listing. Also, why did i not earn perks on Dec. 17 and Dec. 22? Desired outcome: This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. This is over a $300 charge. i don't have a complaint as much as need advice. Desired outcome: I tell them it stops when the tank is full. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. Moraine point giant eagle, buter county. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. This is the email I received 12/14/22: The kitchen manager needs fired. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Giant eagle unwilling to offer anything related to customer care. Most customers were really nice and then there were some that you just lose faith in humanity from. I even ask someone to get one out for me but they would not. Better Business Bureau: Anyone can write a Trustpilot review. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. GAS. The signs indicate you can buy beer here, which is . Giant Eagle reviews & complaints. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Something needs to be done, even when waiting in line at location you hear people complaining about it. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I asked that they contact me and one customer service representative never even filed the complaint. If y'all know what store this is then you know what goes on there. ref# [protected] They never want to cut the meat that's available. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. Wide selection of private brand goods. Nov 25, 2022, 12:13 PM PST Leave a review. Something needs done. Early History. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The people are wonderful & very helpful! Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. I wanted 2.5lbs Block Spam Calls. This is certainly an attempt to get people to switch to the new MyPerks program. plus-circle Add Review. Desired outcome: everytime i go theirs always issues! Don't deserve even 1 star for that area. I am so disappointedthat the storewould sell something like this. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I have proof in black-and-white. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage There was a manager standing at front of store with one cashier checking out a long line of customers. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. X . Good Morning. She then just said rudely, take it up with customer complaint or something like that which was very insincere. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". 6932 West Central Ave, Toledo, OH 43617. Desired outcome: ADDITIONAL LINKS However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. thanks for the listen. It's a stupid idea to stop the weekly mailers. Total waste of nearly $10. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. The most common ethnicity at Giant Eagle is White (74%). I paid for a SHOWROOM car wash and parts of my car weren't even touched! refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Then I called. Questions Post Question There are no questions yet for this company. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Flu shots are only available from 10a-6p. Not even sure it was USDA Choice. Desired outcome: Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. I explained to them my same situation, and they continued to harass me and discriminate. See details. I ordered my food and got my receipt. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Like im bothe ring you! She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Job Work/Life Balance Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. At first, it was alright, but it progressively got worse along the way. Review Of Franks Restaurant Hudson Fl 2023. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Called their customer service today. We pulled up behind a car and waited 20 minutes! last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. She acted as though I was trying to do something bad. I love Giant Eagle Curbside Pickup. 3, Report #1504161 . So they make you think you must buy 4, but no, only one is enough. (419) 843-7296 182.32 mile. I have the unused gift card and proof of purchase. Extremely poor customer service at #43 township of pine market district. The cake had an image I had selected from your website. Why I constantly continue have this on going issue with this pharmacy has be baffled? I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. Learn how the rating is calculated 1 complaint. We will forward their concerns to the pharmacy and regional leader. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. It's so fast and easy. Here clients can delve deep into delicious meals, and tast. Find out how to block Giant Eagle Pharmacy caller . Every single prescription that is filled here is billed wrong. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. I placed an online order for a cake at your location in cleveland on Chagrin rd. Two weeks later (today) the same product cost me $6.39. I never recieved them, yet I was still charged for ordering them. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . This was about 6:30pm. Order was $20 more than what the original order placed indicated. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. It always smells bad. To the point when the customers would just straight up insult the shoppers. BBB Business Profiles are subject to change at any time. They have become more of a supermarket police force bordering on the ridiculous. None I'm never coming back. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. The organic section isn't huge at this store. Is this your company? Now if they didn't want something substituted or out of stocked then don't $#*! Overall im frustrated, but I just want my money refunded. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Thank you for contact support. It's more of an inconvenience than a convenience. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Giant Eagle has extremely terrible customer service. I paid for a SHOWROOM car wash and parts of my car weren't even touched! (419 . They bring them out and put them in your truck for you. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. So they keep putting out thinking it's fixed. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Giant Eagle, (store #4029). Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. No need to bother with long lines or product availability. This is not acceptable. Was looking forward to these, I bought them In the past and fell in love with them. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Check out machines worst than Kroger's attendent had to be called 4 times Ray Saunders 614 They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. Getgo employee do not have lunch break in 2 years. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. It was for curbside pick up. Plus no sorry nothing. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Here are 20 things you might not know about Giant Eagle. BBB Business Profiles generally cover a three-year reporting period. Just wait. Then, i went in. The next best thing would be some sort of response just so I know you are aware of my issue. Claim it and get a lot of features. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Thank you. 108 total complaints in the last 3 years. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Share your photos and videos with others to prove the truth of your words.
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