dart charge penalty notice not received10 marca 2023
I fully agree that the Dart Charge is not clearly marked, they should have signs to say it operates at 'any time' and there should be signs to indicate the cost. The last time I crossed, I noticed the big C on the road, which I had seen in London. I crossed the QE2 bridge on 15th June and have only just discovered today that the charges have to be paid within 24hrs of crossing I like so many others assumed the charges had been suspended while major works are carried out as the signage is not very clear. I can confirm that I have no intention of making such a crossing within 12 months and, if I do, I will pay for it when it happens. The company that runs the crossing are just a bunch of con-artists. The latter may also have made an honest mistake or may not have understood the system and the appeal system is there to sort them out from the chancers. The crossing fee will be added to the Penalty Charge Notice. I didnt receive any notification as I have been staying in a bed and breakfast since leaving my last abode but thats irrelevant anyway asGuess what? While on holiday in France, I read that first time users of the crossing were being given 14 days to pay in view of the unsatisfactory arrangements for collecting payments (source http://www.bbc.co.uk/news/uk-england-30633955): If the former it seems a very good idea, seems one would win all round. Summers was infuriated by roadside signs sending drivers online to search services such as Google for the payment website opening up the potential for scammers to take advantage of confusion over the correct website address. I used the crossing on the 15th of October 2017, and paid 5 for 2 crossings (1 north bound, 1 south bound) on the 16th and received a receipt via email. I too have just received a penalty notice for a journey I had paid for, as I returned a few days later can I expect a second penalty notice? The reasons are as follows: Disabled badge holders are exempt from the Dartford Crossing charge. You are not alone and as a whole batch of fines are going out at the moment, you wont be alone. Hi, Vehicles usually pay 2.50 to use the crossing. If you are not aware that there is a contact being offered then how can you have agreed to the contract to cross for payment? Get back to the methods of natureand pause. Motorists who use the crossing have a legal obligation to pay the road user charge, and Dart Charge likewise have a duty to accept it. I telephoned them straight away to say that there was a mistake as I had paid the 2.50 back in January. But its separate from any Dartford Crossing-related matter. On returning home today, I have immediately paid for several crossings but there is no way to contact them to let them know that I just couldnt pay for the outward crossing travelling towards Dover as I had no internet access for the following three days and had no idea that the payment booths had disappeared. Do I expect to receive a hefty penalty or do I still have the chance to pay the normal tariff. Visiting Britain from abroad once a year, and never having done any payments through Payzone yet, I simply wonder how does this work do I just pop into any payzone store, tell them or type in my license plate, and pay the 2,50 cash, or do I still need any kind of account anyway? Dont know if it is worth paying for it online? Is there a process to sue the Dartford Crossing for the cost of having to challenge their mistakes in sending wrongful PCNs? However I did pay for the crossing I had made (and for the return crossing I intend to make) within the so called grace period of 14 days which I only found out about on your site. APH Community > Beat late payment of the Dartford Crossing charge. Whenever we had a temporary hired van as a fleet replacement, simply moved the Tag to the temporary vehicle. As a foreigner we were not informed about the charge. Furthermore by reading some information normally people are warned if they pay to late (after 14 days) which I never got. Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline. I have been hours going back through credit card and bank statements as I was sure I had made payment. At least waste as much of their time as possible with phone calls and letters, after all they are wasting your time. Yes what a system we are from spain april gates open no warning no signs may again same september again same we dit not know becourse road works thinking free of charge than in late november recieved 4 finish of not paying we complain Saying where to pay when we recieved the finish we want to go again dartford crossing putting out van online but say can not find we try to phone after many times put nr this nr that etc line go dead i think this is made special to fuck us for the fines ridiculous how the british goeverment try to make money Now we drive around the m 25 to go to suffolk, Hello, Im Italian, I passed under the tunnel Aug. 16, 2015 with my camper and during the transition I was surprised of the lack of toll, (I had been in London in 2013 and we stopped to pay), today December 1, 2015 I get the sanction and I have to pay 35 pounds, wanted to know if everything is correct, if the company is not doing a scam to all the people who do not know that at that point, things have changed. I was totally flabbergasted to see my charge. In a lease van. Sep 16, 2022. This is the sort of initiative that makes people feel that authorities are working against them rather than providing them with a service and supporting them. Would be great if you can explain and help me understanding thank you. Its not a big problem but nobody knows how to solve itbrilliantI want to pay the fine but when I dont receive my PCN, how could I? They are not getting a penny more from meit might even be a scam. Couldnt believe it Thank you for this page guys. Council parking tickets are called Penalty Charge Notices. It was their computer system that told me what to pay after entering his registration number!!!! I see no other reason then a money making scam for using it to make more money in fines. The window for payment contained in the Regulations is very short, and motorists can often have perfectly understandable reasons for paying late often, as in this case, by using the crossing in order to embark on a longer journey, during which payment may be understandably difficult. So Ive done that online and now I wait and see. My parents lived in Kent for many years and I have used the crossing many times. just had the same happen to me i am fuming. I crossed over on at 3pm on Sat 25 July and returned the same evening, not sure if this was after 10pm or not. She paid the 5 charge today but hopes we dont get a penalty charge as she never intended to do anything other than pay, however, as she said, its something that goes out of your mind hours after you have used the tunnel. She did not understand the toll charge system. Go to dart on https://www.gov.uk/pay-dartford-crossing-charge or at least set up a payment point at the eurotunnel and ferry stations. Is there a time limit within which the Dart Charge penalty notice has to be issued? We advise you to pay the Dart Charge penalty within 14 days to reduce the cost of the fine to 35. Data protection she said. I just got a letter this morning for my journey dated 05/09/2015, but only for one way. We often link to other websites, but we can't be responsible for their content. Just keep following through pages. You should be given a 14-day reprieve on the first crossing at least. This is the first time I forgot to pay. we saw the big C and a time underneath but there was not signage saying anything about payment. Its scandalous. I then thought that was done and I have learnt from not paying. For this reason, I look forward to receiving notification that the Penalty Charge Notice has been cancelled within 28 days. I will then find out why the option is missing. My wife made a return trip with our boys 8 days ago and when I asked her if she had subsequently paid she said Oh ****, no, I forgot! The amount they have demanded in this case therefore exceeds what they are entitled to demand. I had a long trip to make to the East of Germany with no internet access, so was unable to pay online until after midnight on the day following the crossing so potentially I will be issued with a penalty notice. I can only hope and pray. How can this be? I very reluctantly paid the 600 fines which meant we literally didnt eat for a few days and since then I go out of my way to drive around the toll via the Blackwall tunnel. I have emailed a request for some leniency today as I changed the registered address of the vehicle after the crossing and before as PCN was received. From my experience to date: My wife and I received a fine this week for a return journey, so 70 if paid within 14 days. Otherwise there should be a lane for optional on-the-spot payment, with clear signage, including the amount of the fee! This is for two reasons. I also would like to know if this may be a valid complaint to include in a represention, as well as my other issue with the PCN: And that is, I have received the Notice sometime after 17th of Sept., while absent from my address for 9 days. https://www.gov.uk/make-a-freedom-of-information-request
saw the sign for this ON OUR WAY SOUTH 2 DAYS LATER, thus realised you had to pay something but not how much or method. I have never been over the crossing before and until it was mentioned yesterday regarding the fee to cross I was completely unaware. I live in Scotland and very rarely drive to London. Its a lease car, so Ive never heard a thing since from either them, or the lease company Completely unaware, Call 0300 123 1059, and explain your situation to them and theyll send you some appeal forms, I just hope theyre successful, How this can be a fair, or cost-effective process is beyond me having never had som much as a parking ticket in my life, taking me to court for paying a 2.50 a day late is ludicrous. Ive just missed my midnight deadline by a few hours and as such, I am now forced into a locked system whereby I simply have to wait for my PCN to come through. The first time, when I called the Dart Charge number, it was waived as a first offence. The second time, I forgot again but woke up in the middle of the next night remembering I hadnt paid. I travelled home to Liverpool for the first time via Dartford Crossing on Monday (20.07.2015). I thought this was correct as the PCN was for 70 and I was paying the toll charge of 2.50. BTW as for cutting crossing times, why did it take me 25 minutes on a Sunday afternoon? I used the Dartford tunnel on 14 October and have just realised I didnt pay! The lower penalty is calculated 14 days from day crossing or from day getting somme official letter about fine? It is owned by a French company so everyone beware or simply drive round the other-side of the M25 where possible. The Highways Agency has changed the way drivers pay to use the Dartford Crossing (Dart Charge) and drivers no longer pay at the barriers, instead they pay in advance or by midnight the day after the crossing. Kind regards Clamped. A few weeks later we received a letter from the Dartford Tunnel telling me that the return journey had not been paid and enclosing a fine. Went across the crossing at around 1pm on 28 June. It seems we cant pay after using the crossing, nor in advance. Feeling like hot potatoe here. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? To top it all : unfair and confusing penalty system. Theres a great feature that will let you specify a location for a reminder to be triggered. I have an account I thought I had enough to cover my return journey but when I Checked my balance I was -0.37 surely I wont get a fine will I? My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. MoneyNerd Limited is an Introducer Appointed Representative of Loans Warehouse Ltd who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 713110) and is classed as a credit broker not a lender. You could be charged up to 60% more than you should. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Britain wake up to reality! Secondly I didnt arrive at my destination until past midnight the following day and thirdly I didnt receive my PCN until two months after returning to the uk. Editor, Marcus Herbert. However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means. Ive just received 2 letters from JBW claiming that I owe a total of just under 400 for crossing the Dartford crossing on the 28/6/2015. The arbitrary (and disproportionate) 35 fine is only there to generate money. A charge certificate will be issued if payment is not made within 28 days. To see how we use, store and share your contact information you can read our privacy policy. Appeal and you will probably just have to pay the original fee. Receipt FJ No 29616281 ref 150522132752022153F7N. If you want online payments you should set up a system that works. 42 is a lot for any hire car firm. The additional 14-day period will help most drivers escape fines of up to 210 for a return trip, but please remember, this applies only to the first charge issued to any single vehicle. This starts from when the notice arrives. Else good bye 1050. 3. I do not have a smart phone and internet access at my destination was difficult. First time ive ever been down that neck of the woods. I picked up a rental car at Leeds who did not tell me about anything ,when a warning notice came through with a penalty charge notice from dart charge, the rental company sent me on two administration letters that I was charged for at 35 each. Along with many others I was caught by surprise when I headed over the QE bridge on the way to Dover. I did not cross bridge since last 4 years but I received fine for crossing in Jan 2015 that day I have part exchanged my car for the fined one so Im owner since 16:00 and crossing was recorded at 13:20. as sorry, Im not in condition to write well in English myself. Clearly looking through the comments and elsewhere on the internet, there are problems with the system. Hi this has happened to me too. I later received a penalty letter. 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. What an absolute racket! We went through the crossing on holiday last week. As this is my first offence I think I am fine and wont get a PCN (as I did pay within the 14 days grace period.) Please, I need your help. I was very surprised. 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Worth a look. I feel annoyed that if it hadnt been for my cousin telling me the barriers have been removed & you now have to pay on line I would never of known anything about it, we are traveling from Nottingham to visit my relatives in Kent, we are due to travel on 1/11/15 so we will see how well things are sign posted, I have also just received a penalty notice for a crossing made on the 22.06.2015 which I paid 5.00 for on the 26.06.2015 , rang up yesterday the advisor couldnt understand it as a note had been made on the account that two crossing were made but they have only confirmation payment of one 2.50 . You should at least be able to escape one of the fines as it was your first offence. You have the right to get an independent adjudicator involved if the authority rejects your appeal against a Dart penalty charge. www.paydartcharge.co.uk appears at the top of the Google search Appearing at the top of Google's search ranking means less online savvy Dartford Crossing users could be paying too much. First time users of the crossing are given no advanced warning of fact that the toll crossing does not have any toll booth of any sort. Its not the extra 3 that they asked for, its the principle of the fact that it was their computer system that told me what to pay. The C is confusing as it can be associated with conjestion charge. Just watch out as many people have found the system cant match payments to cars. This is a complete con and I wont be paying a penny.What a stupid way to collect a toll and waste of time. Many thanks for your help Pete, Ill give it a try. a further requirement from EPCPLC of Eur 151.73 to pay within 27th February An informal challenge. What the hell are they playing at. That one sentence could have saved me the suffering and stress and shock. I have this today and went to go work and my car has been clamped and I have spent all day sorting it and got wait see what the court says.the debt company wont respond and the dart people told me I have wait.even thou I paid next day and proved bank street ate me too!! All to no avail. I was travelling with my family on holiday, and a part that I didnt know any thing about new rules When driving on the Dartford Crossing, cars are asked to pay 2.50 by midnight the following day. You will then be asked to pay the PCN. In addition to the cost hike, sites like Dartfordcrossingcharges site have no way of effectively checking your details it even fails to ask what vehicle you are paying for, making it impossible to highlight mistakes when entering the registration mark. You say that you moved house in May 2020, and updated the V5 then. Not to mention, the traffic that still exists at the toll northbound, they make you wait and then they make you pay for it. How much did they charge you on the credit card? Details of the success of any such actions would be interesting to know. I used the crossing on 2nd and 14th dec and paid the 2.50 each time as requested. Be careful not to mix up the letter 'I' and 'O' with the numbers '1' and '0'. Not only will these sites leave you out of pocket for the toll, but theyll also leave you facing a fine of up to 105.00 for non-payment. Sorry you fell victim to this charge. Being completely unaware of any of the previous tolls or the current tolls am I stuck with a PCN for the full amount, I feel this is worth an appeal, what do you think? For me, they sent all the correspondence to my previous address even though I had my driving license and vehicle document updated during the time I crossed the tunnel. I have two pieces of paper are un envelope one with pcn dated 24/09/15 with charges but other explains pcn charges but says you can just pay 2.50 within 14days from issue date and all pcn charges will be cancelled. If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. Surely there must be a limit as there would be for a speeding fine by the police. Furthermore it still does not counter the basic fact that he paid only slightly late, and before Dart Charge even realised that there had been an unpaid crossing, and therefore there is no reasonable justification for the PCN being issued. 6 weeks later I received a PCN for 72.50 and a warning letter saying that as it was my first offence I could pay the 2.50 charge. Since its inception, motorists have complained of being charged twice for a single crossing. Im more angry with myself than anything else :(. MoneyNerd Limiteds FCA Firm Reference Number is: 978681, You can check these details onhttps://register.fca.org.uk/s/. Here are the main Dartford Crossing payment methods. Clearly an admiration error and through no fault of mine I am now left to feel like a criminal until I go through this snail mail procedure which is not good enough. An incorrect fine is certainly among the grounds for appeal. Im not (its my wifes) so could not agree. 3. Two months after the incidents. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I was away 1/2 weeks ago, should I pay now or await the letter, saying car not found on system? I thought it was just a temporary changes and there was no charge for the time being, only to find out now I had to pay online. I did this right away on-line and was emailed a receipt. I dont know what is going to actually happen now, are they going to chase me, will I be going on black list or something? Have you payed the fine or are you waiting too see what they say? Also people should be able to pay by post after the crossing made. I was extremely shocked about this, is there anything I can do to avoid paying or being charged as I did not want to use the bridge or tunnel and the time on the cameras can prove I went straight over and back without stopping? Thanks very much. Hi. What do you think, how flexible are they if I still pay today (1 day delay) will i still be issued a penalty charge? Hi You will need to give them a call. They are practically inviting fraudsters to target people who may not be the most technically savvy to get scammed., Dont pay at any website other than https://www.gov.uk/pay-dartford-crossing-charge. The cashless payment system does fail, and motorists are paying the London Congestion Charge by mistake. Having a dart behind the commentary box, Ed Sheeran's touching tribute and his selfless act for Bill Lawry. I checked my account the next evening to see Id been charged for my return journey but not the original one. See our section on appeals above. Hi Follow this link for information and a direct link to an official page where you can start the appeal process. Best regards, Hi Trevor, I would certainly pay try to pay for all the crossings making sure you keep proof of payment. With my best wishes for always evading the Penalty Voodoo. 