thumbs down rude customer ubereats10 marca 2023
If you Dash, you have your own score, which looks like this: 1-5 star rating systems aren't unique to the gig economy. A lot of people don't realize this, but our UberEats rating is based on the last 100 times a customer or restaurant has given us either a thumbs-up or a thumbs-down. In LA, UberEATS is available during the following hours: Lunch (Monday through Friday): 11AM-2PM. Refund Policy Is Awful I recently ordered some taco bell from Uber eats and when I placed the order I had the card on there so I canceled the order and ask for a refund and switched to the other card I have yet to receive my refund of $24,00 I hope they do read this and know who ever is doing For instance, if you invite your Japanese friend for a movie and he gives you a thumbs up, it does mean that he would certainly accompany you. For example, if you received a thumbs up on 90 of your 100 latest deliveries, your delivery rating . Step #2: Register yourself as a driver. Here are a few specifics to the DoorDash rating system: 1-5 scale (5 being best) Average of your most recent 100 ratings. thumbs down rude customer ubereats. It was terrible, but I got lucky and didn't ruin my reputation. No tip, thumbs down. The "V for Victory" or Peace sign . El juny de 2017, el mateix grup va decidir crear un web deDoctor Who amb el mateix objectiu. Dont you hate it that ubereats just says you were thumbs down but doesn't say which customer and what comment they said? About three minutes later I got the following email: To provide information to you the user is not to be rude. 3 Reviews. A lot of people don't realize this, but our UberEats rating is based on the last 100 times a customer or restaurant has given us either a thumbs-up or a thumbs-down. Joe Stephen ordered a bite to eat from . If you had a good experience, you want to give them a thumbs up. | Read 26,961-26,980 Reviews out of 29,942 There are no awkward talks, rude customers, or special sanitary measures concerning COVID-19. It is common for some problems to be reported throughout the day. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. We lost the cost of $4400 for the cruise and NCL will not even talk to us. Goddamn, Jimmie! 2. Mets president Sandy Alderson had called the thumbs-down gesture as a response to the fans "totally unacceptable," while owner Steve Cohen told The Post's Joel Sherman on Monday that those . 5. You can also tip Uber Eats drivers in cash if you'd like. One way of learning how to deal with rude customers is to use Role-Playing . Please note that individuals who drive and deliver using the Driver app will have two separate ratings. As a note, it's unlikely that non-Diamond users can successfully call this number. . What flavor is this?" Based on your description, it seems that you want a new symbol like thumb when you add a rating in forms. Delivery & Pickup Options - 295 reviews of Sky Restaurant & Lounge "I went to Sky Lounge for the first time last night. Cookie Notice legal effect of customary law marriage in nigeria. In LA, UberEATS is available during the following hours: Lunch (Monday through Friday): 11AM-2PM. 2. The gesture obviously means the opposite of "thumbs up", however in many cultures it is considered to be very rude and arrogant. When they add on orders they really get over. Next. You also get to rate your customer once you drop off their order. I could careless how a customer feels what's a fare price cause I'm not moving for less than $7 for 1.5 miles. Step #2: Register yourself as a driver. Just to give an example of how it works, here's the UberEATS LA website. If it is surging, it will say that it's a surge with 1.4x, or whatever it is at that time. Ratings under 4.2 subject to deactivation. UberEats can be a great choice to experience delivery services. 2. Thumbs down to Caltrans for taking so many years to address the very dangerous intersection at Highway 33 and Creek Road. . The driver accused the customer of lying about not receiving their delivery. thumbs down rude customer ubereats subjective assessment physiotherapy pdf June 21, 2022. marlo contacts lenses FIND A RIDE TO ALMOST ANYWHERE. Autor de l'entrada Per ; Data de l'entrada superstore clinic phone number; pinewood forest apartments greensboro, nc a thumbs down rude customer ubereats a thumbs down rude customer ubereats 2. You also get to rate your customer once you drop off their order. Literally a can of coke of an order that was like $100. UberEats can be a great choice to experience delivery services. Our article on this can help you to rehearse your responses to a variety of challenging situations. @ankurjain2989 @UberEats Restaurants delay orders endlessly, and customers still have to pay a charge higher than the order cost if they cancel. After that, you should get the option to tip the driver the same options as above (10%, 15%, 20%, 25%) or a custom amount, and you'll receive an updated receipt. This section includes Uber Eats standards that cover how to find Uber age requirements for alcohol delivery, how to handle and deliver orders safely, and what restaurants should do to accommodate food allergies. Touch device users, explore by touch or with swipe gestures. 1. I shall never be using Ubereats after experiencing the rudeness & forceful behaviour of your drivers when collecting . Restaurant details. You also get to rate your customer once you drop off their order. Friend of mine went first 3 weeks with 100% satisfaction, last night, after one drop off, she gets 92% with over 50 trips. I could careless how a customer feels what's a fare price cause I'm not moving for less than $7 for 1.5 miles. And they obviously know where I live so, can't rule out petty revenge. It is mandatory to procure user consent prior to running these cookies on your website. | Read 26,961-26,980 Reviews out of 29,942 There are no awkward talks, rude customers, or special sanitary measures concerning COVID-19. UberEATS Reviews. This is some serious gourmet sh*t! For example: a dish is rated 75 percent thumbs up. Your overall delivery rating is based on the average of your 100 latest ratings. Also no tip no trip. Curated menu features dishes . Check throughout the day that your store is signed in to Restaurant Manager. Size Of Taiwan Compared To Us State, The driver accused the customer of lying about not receiving their delivery. If someone gives you a thumbs down, the app may ask that person for a bit more feedback about why that rating . Restaurant staff and customers have the option to leave you feedback, too. For example, if you received a thumbs up on 90 of your 100 latest deliveries, your delivery rating would be 90%. massachusetts vs washington state. I have caught myself doing this. One short cut to making a decision could be your total miles, now that Uber Eats includes that in the offer screen. Instead, UberEats customers rate their dishes with a simple thumbs up or thumbs down. UberEATS services, including our restaurant account management, workflow management, and ratings services, will capture user interaction with the UberEATS system, and dump data into Kafka streams. How am I supposed to know what Im doing wrong if I get absolutely no answer as to why I got a thumbs down? Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Bicycle. Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Old Navy review from Stone Mountain, Georgia with 9 Comments: I'm in the Old Navy store at Columbus, Georgia purchasing clothing for my family. . Select your preferred language. The DoorDash Rating System. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Open your driver app and from the home screen, scroll down, look for this message and follow the prompts: Opt in to deliver for Uber Eats If for some reason you dont see that message in the app, reach out to support and ask them for assistance with getting Uber Eats added to your account. Does Ubereats Deliver From Olive Garden Reviewed by Admin on May 16, 2021 Rating: 5. Uber does not do a very good job of providing feedback about your rating, but more often than not, a low rating has something to do with poor . Your overall delivery rating is based on the average of your 100 latest ratings. 12 reviews of Uber "Uber Ann Arbor is a little more dicey than other locations, most notably Detroit, where I can always find an Uber Black ready to pick me up and whisk me out of town. Postmates had a 1-5 star scale until recently, when they moved to a thumbs up-thumbs down rating. Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Get your act together if you want to exist and thrive in our moment. After that, you should get the option to tip the driver the same options as above (10%, 15%, 20%, 25%) or a custom amount, and you'll receive an updated receipt. Usually, me and [Vincent] would be happy with some freeze-dried [McD's] right, but he springs this serious GOURMET sh*t on us! Yes, Uber Eats drivers can rate each experience they have on the app. ; 5 cities alone contribute 22% of Uber's gross ridesharing bookings. Rude, unresponsive customer service representatives. How many stars would you give UberEATS? How many unsatisfactory reports do you have from businesses and customers ? Dont you hate it that ubereats just says you were thumbs down but doesn't say which customer and what comment they said? If someone gives you a thumbs down, the app may ask that person for a bit more feedback about why that rating . You are in a small town now. At the end of every delivery trip, businesses and their customers have the opportunity to rate their respective experiences with your delivery services. Your experience matters. Delivery & Pickup Options - 35 reviews of Duchess ""Mmmm! I sorted those 100 deliveries differently, this time on total miles. Dinner (Monday through Friday): 5:00PM-8:30PM. If you havent already, we encourage you to sign up for our live webinar training where you can learn more about the setup process and ask any questions you have. Neve deliver to anywhere other than the address for fraud and safety. According to Uber, the average driver rating is 4.8 and if you fall below 4.6, you will be deactivated. Uber Eats outages reported in the last 24 hours. It's also good to remember that the customer app on Postmates encourages a 20% tip. UberEATS delivers the best food right when you want it. brady list police massachusetts. Consider hardwiring your tablet if you believe negative report numbers are due to your wifi connection. Website. 72.2k salaries reported, updated at April 28, 2022. For example: a dish is rated 75 percent thumbs up. Toll Brothers was first mentioned on PissedConsumer on Apr 04, 2012 and since then this brand received 85 reviews.. Toll Brothers ranks 378 of 1958 in Construction and Repair category. Prosz sprbowa innej definicji wyszukiwania lub zlokalizowa wpis przy uyciu nawigacji powyej. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. [The phone rings.] If someone gives you a thumbs down, the app may ask that person for a bit more feedback about why that rating was chosen. Answer: As a driver, I can comment about my end that certain areas allow drivers to qualify for rewards when they're at or above 95/100 thumbs up. This hand gesture is another one which is fairly universal. Please note that individuals who drive and deliver using the Driver app will have two separate ratings. Uber Eats drivers can also leave ratings specifically about customers when necessary. Press question mark to learn the rest of the keyboard shortcuts If someone gives you a thumbs down, the app may ask that person for a bit more feedback about why that rating . A DoorDash driver has lost her job after a video of her confronting a customer went viral on Reddit. If it is surging, it will say that it's a surge with 1.4x, or whatever it is at that time. For more information, please see our Recent recommendations regarding this business are as follows: "On Star Rocks! Curated menu features dishes . Please note that individuals who drive and deliver using the Driver app will have two separate ratings. SpongeBob: I got it, I got it! That makes the feedback easier to understand and more valuable when Uber shared it with the restaurants. The thing with eats is that there is not . What has been stupid reasons you've gotten thumbs down for? thumbs down rude customer ubereats. Our article on this can help you to rehearse your responses to a variety of challenging situations. Question from a customer (who usually always gives Thumbs Ups)- are Thumbs Downs anonymous? The cons of driving for UberEATS Restaurant staff and customers have the option to leave you feedback, too. Copyright 2022 Digesalud - Todos los Derechos Reservado, university of texas el paso world ranking, what are the disadvantages of government reports, 2002 toyota camry shift solenoid d location. How many stars would you give UberEATS? Too far to deliver. You are either cutting it or you are not. I work for Uber eats. Uber Eats even does the math for a 20% tip for you. Joe Stephen ordered a bite to eat from . Check throughout the day that your store is signed in to Restaurant Manager. When you receive an order, you prep it as normal and we'll send a delivery partner to pick it up and deliver it, fast. We work hard out here for a company that get over on there . As a note, it's unlikely that non-Diamond users can successfully call this number. Customer. After you have applied, you will need to wait for Uber to run a quick background check and accept your application. The way Uber Eats works is you start by receiving the request. Payment accepted but food not delivered even if driver has marked the food as delivered. The Fora platform includes forum software by XenForo. Uber processed $26.61 billion worth of bookings in 2020.; 1.44 billion rides are completed through Uber every quarter. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. 3. Overall. Here's how it broke down: 1 mile deliveries: $28.60 profit per hour. Cant learn or improve delivery. There was a large group of us and we were easily accommodated with our own seating area. Instead, UberEats customers rate their dishes with a simple thumbs up or thumbs down. 2. Select your preferred language. Sherwin Williams was first mentioned on PissedConsumer on May 31, 2010 and since then this brand received 261 reviews.. Sherwin Williams ranks 41 of 343 in Building Products category. +44 115 963 8926. Uber Eats drivers can also leave ratings specifically about customers when necessary. Privacy Policy. The way Uber Eats works is you start by receiving the request. . Customer care promises this is This article is a transcript of the SpongeBob SquarePants episode, "Pizza Delivery" from Season 1, which aired on August 14, 1999. Unfortunately, there's no Uber Black in Ann Arbor. I gave a thumbs down but in actuality I wasn't able to even try the food. How to navigate to the customer Restaurant staff and customers have the option to leave you feedback, too. How to Tip Uber Eats after an Order I could careless how a customer feels what's a fare price cause I'm not moving for less than $7 for 1.5 miles. Uber has launched a food delivery service in London, extending the company's reach in the UK beyond its car booking app for the first time.. UberEats will sell food from 150 restaurants that do . No tip, thumbs down. Answer: As a driver, I can comment about my end that certain areas allow drivers to qualify for rewards when they're at or above 95/100 thumbs up. But overall my feelings lean towardsBOOOOOO.. Thumbs down *fart noise* Read more. 3. UberEats will sell food from 150 restaurants but plans to win customers by offering guaranteed delivery Customers will be able to give a "thumbs up" or "thumbs down It is VERY VERY Clean in here. Some dude ordered 2 bacon strips from Dennys (i found out long after the event). Once you're activated, you will receive an email with your credentials. Interested in providing reliable delivery to your customers? thumbs down rude customer ubereatsvuori joggers nordstrom rack. When they add on orders they really get over. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. Jayson Watson, is a 21 year old UberEats bicycle delivery driver who recently suffered a broken collarbone during an accident while working and needs help to make it through his recovery. 1. The UberEATS Restaurant Manager gives restaurant partners insight into their business by measuring customer satisfaction, sales, and service quality. 12 reviews of Uber "Uber Ann Arbor is a little more dicey than other locations, most notably Detroit, where I can always find an Uber Black ready to pick me up and whisk me out of town. Dont know why a thumbs down is given. Accepting or rejecting Uber Eats offers based on total miles. Improve this listing. Question from a customer (who usually always gives Thumbs Ups)- are Thumbs Downs anonymous? 2. . I call at 4 to ask if they are still coming, they said they promise they are coming. Kastore Restaurant. Here's how it broke down: 1 mile deliveries: $28.60 profit per hour. All rights reserved Your experience matters. ; Uber monthly active users. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Joe Stephen ordered a bite to eat from . Ubereats was first mentioned on PissedConsumer on Sep 26, 2017 and since then this brand received 17719 reviews.. Ubereats ranks 80 of 318 in Food Delivery category. In this here video, I had to vent about one of my experiences, dealing w. A very rude Ubereats diner. Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. American airline by far is the worst American airline by far is the worst airline .Never ever again fly with this airline.Horrible customer service.Flight was delayed, unable to catch connecting flight, had to stay in the hotel and pay 200$ for a night till following day-And they didn't refund me for the cost!! Recent recommendations regarding this business are as follows: "Anacortes people I will never set foot in this bakery again. Uber defines monthly active platform consumers (MAPCs) as the number of unique customers who complete a ride or receive a meal . The thing with eats is that there is not . Just like the title says, Uber if we are really "Contactors" then we should be able to black list restaurants that give us bad service and customers who are always rude. Content on uberpeople.net is generated by its users. They change your pay depending on what a customer tip. For a better experience, please enable JavaScript in your browser before proceeding. The way Uber Eats works is you start by receiving the request. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery. THEY ARE THE ONLY PET STORE CHAIN THAT GUARANTEES ITS PETS!! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The DoorDash Rating System. While you, as a customer, may not always be rated or . Call back again to get the run around for 45 mins with no solution and no offer of any compensation to get me to come back. I typically tip 10-15% , but I'm starting to think I need to tip minimum $5 given the risk they are exposed to (lining up inside the restaurant to pick up the order etc) and the valuable service that they provide. It not only shows the menu for the same day, but also for the subsequent few days. Nie znaleziono szukanej strony. Usually, me and [Vincent] would be happy with some freeze-dried [McD's] right, but he springs this serious GOURMET sh*t on us! Proof of vehicle insurance. Cant learn or improve delivery. $8.50. +44 115 963 8926. 14 dpo symptoms disappeared bfp . El maig de 2016, un grup damics van crear un lloc web deOne Piece amb lobjectiu doferir la srie doblada en catal de forma gratuta i crear una comunitat que inclogus informaci, notcies i ms. 2022 Beckoning-cat.com. Service remains a key no matter what evolving model emerges. How many stars would you give UberEATS? UberEATS delivers the best food right when you want it. 2021-09-10 13:49:46 AITA for not giving extra tip to UberEATS driver? The processing time can vary, but many drivers say the wait is about a day. They are thumbs up and thumbs down. You are in a small town now. tom selleck hearing aid. Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Go to help.uber.com and select For Uber Eats.. Rude, unresponsive customer service representatives. After this, you'll be able to rate your pickup experience. does betty white have a partner. According to Uber, the average driver rating is 4.8 and if you fall below 4.6, you will be deactivated. There are a few different ways to contact Uber Eats customer service. No direct feedback received. Whether you're a driver or a rider, JUMP user or delivery person, restaurant or Uber Eats customer, everyone is expected to treat everyone else with respect, help keep one another safe, and follow the law. A forum community dedicated to Uber drivers and enthusiasts. 1 photo. Its a broken system. Call 1833-807-6660. normal spontaneous delivery procedure; benefits of santol for pregnant; jackson mason axe attack; business expo definition. Select your preferred language. After this, you'll be able to rate your pickup experience. It is common for some problems to be reported throughout the day. repo cars for sale in savannah, ga One way of learning how to deal with rude customers is to use Role-Playing . And how do you get your rating up again after a thumbs down ? This feedback helps the restaurants tidy up things on their end. Para mayor informacin no dude en comunicarse con nosotros. "Accepting Orders" should be visible in the bottom left corner of the dashboard. Set the maximum number of modifier options a customer can select. Hi exeteloo, Thanks for sharing your experience on our forum. The driver alleged that a manager of the pharmacy had reported to . These cookies do not store any personal information. Seth Curry College Highlights, Bakersfield Semi Pro Football, The driver alleged that a manager of the pharmacy had reported to . It is common for some problems to be reported throughout the day. I got a thumbs down because a restaurant forget a lady coca cola in her order. Join the 39,897 people who've already contributed. As a former customer, I'm giving a thumbs down to the business owner who had our car towed on a recent Saturday night . James Oroc Obituary, Uber shame on you UberEats. I have caught myself doing this. Sherwin Williams Overview. but customers and restaurants can down vote drivers any time? 4 people found this helpful. After your order is complete. The gesture obviously means the opposite of "thumbs up", however in many cultures it is considered to be very rude and arrogant. Is this useful? McDonald's. I work for Uber eats. Once we synthesized our findings, we grouped these metrics into three major categories of . I selected down. Customer places in the wrong address, thumbs down. Reviewed in the United States on August 16, 2019 What other items do customers buy after viewing this item? 1. How UberEATS orders work: The process for drivers. Uber Eats needs to contact you for more information. Just to give an example of how it works, here's the UberEATS LA website. thumbs down rude customer ubereats. Dinner (Monday through Friday): 5:00PM-8:30PM. Lake Goodwin RV Park: Rude customer service - See 16 traveler reviews, 6 candid photos, and great deals for Lake Goodwin RV Park at Tripadvisor. Since i became a business owner who has to hire people, I cant tell you how frustrating and difficult it is to have people working for you who alienate customers and are cruel/rude/mean, because it drives away business and can destroy a business from the inside. This includes restaurants rating the driver as well. Of the people who gave it a . the tipping process for Uber is an option of two things: 1. The gesture obviously means the opposite of "thumbs up", however in many cultures it is considered to be very rude and arrogant. No tip, thumbs down. I would have happily paid the extra two dollars for the rice to have a satisfying meal. Hi exeteloo, Thanks for sharing your experience on our forum. If you're wondering whether your Uber Eats delivery driver can see if you added a tip before they bring you your order, the answer is yes. ThrowawayNZ2000 162 2021-09-10 13:49:46 . Goddamn, Jimmie! If not, you can give them a thumbs down and select the reasons that you're giving them a thumbs down. For example, if you received a thumbs up on 90 of your 100 latest deliveries, your delivery rating would be 90%. This is great because if youre someone who really cares about your rating, its not going to negatively impact it if you have a bad day on Eats. I mostly have an idea of who was it anyway. NTA. Our article on this can help you to rehearse your responses to a variety of challenging situations. thumbs down rude customer ubereats. 2. Customers will be able to rate both the food and the delivery, though it . I have caught myself doing this. Just to give an example of how it works, here's the UberEATS LA website. Violating any of Ubers Community Guidelines may result in losing access to the Uber apps. This category only includes cookies that ensures basic functionalities and security features of the website. thumbs down rude customer ubereats. Delaware Teacher Pay Scale, I say give the thumbs down and keep it moving. A. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The Uber Eats app lets you cancel orders without contacting our support line first. Your experience matters. satisfaction where for every dish we ask what fraction of customers gave the dish a thumbs-up and what are the tags associated with the thumbs-down ratings that were received? Frustrating. Wait for acceptance. Didn't even get to try the food - received a free lecture from owner. @littlegolddiary @UberEats There's an issue with your support, the automated reply is 'Unfortunately, we are unable to provide a refund for your order as it was placed more than 48 hrs ago', it has been less than 1 hr. Customer is in a high rise and does not bother to come down and collect his or her food, thumbs down. If someone gives you a thumbs down, the app may ask that person for a bit more feedback about why that rating . Drivers have had them for a while, but now riders are subject to definitive community guidelines.If someone reports misbehavior to Uber, the company will investigate and possibly suspend the rider's account while they're looking into the complaint. Uber if we are really "Contactors" then we should be able to black list restaurants that give us bad service and customers who are always rude. This may include information about their delivery, such as the overall ease of delivery to aid Uber Eats in bettering their service. If you Dash, you have your own score, which looks like this: 1-5 star rating systems aren't unique to the gig economy. What flavor is this?" You will be able to contact the delivery person once they've picked up your order. Join the 40,865 people who've already contributed. software testing jobs in australia with visa sponsorship; goldsboro nc arrests; penalty for stealing prescription drugs. Timely and efficient deliveries are essential when it comes to DoorDash's service. 37.5k members in the UberEATS community. We promote your menu through the Uber Eats app, website, and various other channels. You also get to rate your customer once you drop off their order. BUT they don't see it that way. At the end of every delivery trip, businesses and their customers can use a thumbs up or thumbs down to rate their respective experiences with your delivery services. "Accepting Orders" should be visible in the bottom left corner of the dashboard. The UberEATS Restaurant Manager gives restaurant partners insight into their business by measuring customer satisfaction, sales, and service quality. Our most popular cupcake! . This is the shocking moment an UberEats courier threatened to kill a taxi driver in London. Sailor_Mercurial 5 1h6m. Arkansas Highway Police, Instead, UberEats customers rate their dishes with a simple thumbs up or thumbs down. At 0800 I received an email telling me they were putting a hold on it. . Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Ubereats Customers, help out your drivers and hit that thumbs up button! While tipping is . The processing time can vary, but many drivers say the wait is about a day. Ratings under 4.2 subject to deactivation. "Accepting Orders" should be visible in the bottom left corner of the dashboard. 1. . Ride ratings and delivery ratings are not added . Dont know why a thumbs down is given. Customers will be able to rate both the food and the delivery, though it . Current Water Temperature Watauga Lake, Once you complete your pickup, the app gives you the opportunity to rate the restaurant. Store complaint. 1. How UberEATS orders work: The process for drivers. The UberEATS Restaurant Manager gives restaurant partners insight into their business by measuring customer satisfaction, sales, and service quality. This wouldn't be so bad if the UberX drivers had cleaner, more operable cars, and more skilled drivers who know their . Listen and, If Appropriate, Apologize. The EcoWater office here trains us to make sure that someone in the home can speak English, as no one that works here, canvassers, sales, installers, the owner, speaks Spanish and they don't seem to interested in giving a fair advantage.
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