The Authorisation has been declined by the bank. Any other characters or lengths will produce this error. This value should be alphanumeric and 38 characters in length. The following currency code(s) are either not valid or not supported:. The Card Range requires 3D-Authentication, its not supported by the vendor. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. A valid is required. Disconnect between goals and daily tasksIs it me, or the industry? You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. Please provide different value. If you are providing a value which has more that 200 characters then you will receive this system message. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. When sending your transaction registration POST to Sage Pay using the Direct solution you will always need to send a card number as you will be hosting your own payment page. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. If a value is supplied, should contain either 0 or 1. No further refunds can now be performed against the original transaction. This system message is generated if the amount field contains any other characters than numerics or is not correctly formatted to the correct number of decimal places for the specified currency. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. so the proper error codes can be logged. The issue is normally associated when you are attempting to automate these actions. You cannot execute the specified command without administrative privileges. GBP for UK Sterling, USD for US Dollars and EUR for Euros. The solution is just steps away! The Delivery Surname contains invalid characters. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. Learn more about bidirectional Unicode characters. You must enter the post code to which the card being used is registered in the post code box provided on the payment page in order to continue. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), SOLO, MAESTRO (Solo and Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Unfortunately, we are unable to process transaction values outside of these ranges. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. The latter rulebase is set up as default on all Sage Pay accounts. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. Should not include leading zero's, and only include values in the range of 0 to 255. A Postcode field contains invalid characters. the card range not supported by the system. A valid ##### value is required, this should be either ##### or #####. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. Tell us the name of the card under that. To correct this issue, you will need to check your code to ensure you are submitting the correct value. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). The RelatedVendorTxCode value is too long. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. Pick Up Card. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. Try a different card" solved. When attempting to post a transaction registration using the Form integration method you will need to have had an encryption password generated by Sage Pay. You will not be able to perform a RELEASE against a DEFERRED transaction that has already been released. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. XML does not match the protocol. There is a problem with the details that have been entered for a European Payment Type. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. Find centralized, trusted content and collaborate around the technologies you use most. You can do this by highlighting each device and pressing the Delete key. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. The AccountType is not setup on this account. The value which is being sent accross in this field is more than this. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. The Transaction was Registered Successfully. A surreal understated experience about loss and finding new life inspired by real-life experiences. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. To know more about the cookies used in this website refer to our Cookie Policy. Card failed the LUHN check. You will also need to check the content of this field to ensure that it is valid. This field is compulsory and must be passed. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. It is likely that you are submitting several email addresses which is therefore generating this system message. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. In this case, please . The RelatedSecurityKey is a unique security value for each transaction and would have been sent back to your server in the status response of the original transaction. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. Until I get a response, is there anything else that I could be looking out for? More information on the different TxTypes can be found within the protocol document. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. bloomfield, nj water meter replacement. The vendor account does not support direct refund. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. The transaction can not be repeated. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. Please use format dd/MM/yyyy HH:mm:ss. Please ensure that you are posting this field with each transaction and that you use the correct value. The transaction would has failed due to the fraud rulebase which you have set up onto your account. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. AVSCV2 rule not added. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. When you are prompted to restart the computer, click Restart . cannot be before this month. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. Please ensure that you only ever use a fully qualified URL. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. You must also ensure that there are no spaces within this card number. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. If you are providing a value which has more that 200 characters then you will receive this system message. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. The CV2 value can be found of the back of the signature strip for most card types and will consist of three digits whereas an American Express card type will consist of four digits and this will be situated on the front of the card. You are therefore unable to perform any further refunds against the original transaction. No further action required. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. The Tranaction is not in a DEFERRED state. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. The TxType field determines how the transaction will be processed by the Sage Pay system. What is the problem? The command cannot be run for the vspvendorname provided. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). 1 Answer Sorted by: 0 Check which environment you are using. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. You will need to check your code to ensure that your server does not send more than 100 characters within this field. You can only AUTHORISE an AUTHENTICATED transaction. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. The payment will now appear as a failed transaction. On the General tab of the System configuration window, click the Normal Startup option, and then click OK . The amount value is invalid, this value must be no more than + or - 15% of the original value. If you are providing a value which has more that 10 characters then you will receive this system message. You will only be able to perform three attempts in order to gain a successful authorisation. The StartDate is in the future. The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. Styling contours by colour and by line thickness in QGIS. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Start Row and End Row range too large. The TxType requested is not active on this account. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. For more information please refer to the protocol guides. Follow the steps to solve this issue . This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. The PaymentSystem does not support direct refund. c: Add this ending to the target field: dxlevel 91. d: Run the game. The primary admin user cannot be deleted. This package contains the Intel graphics driver for 10th and 11th generation Intel processors. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. The BillingAddress and BillingPostCode are required. Surcharge not allowed on this payment system. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). Should be between 2.00 and 2.22. . You must enter the address to which the card being used is registered in the card address box provided on the payment page. The Delivery Address2 contains invalid characters. The card is a Visa Electron or pre-paid Visa Debit card. The Vendor or VendorName value is required. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. Open the Run Dialog Box by pressing the Windows + R button of your device keyboard, type msinfo32 on the Dialog Box and press enter to open the System Information window of your device. Thanks for contributing an answer to Stack Overflow! Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. The Billing Phone contains invalid characters. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. If a card StartDate value of 1509 was passed this would generate this error code. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . pennsylvania dutch pumpkin cream liqueur nutrition facts (16) 99964-1531; how do you print your boarding pass R. Cel. This will cause the payment pages not to appear and generate this error. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. Please ensure that you are sending the correct value in the TxType field. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. This value would have been sent back to you in the status response of the original transaction from Sage Pay. The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods This field can contain up to 10 characters. XML root node should be vspaccess. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. This Authorise would exceed 115% of the value of the original transaction. Easiest way is likely hit the Windows key (Windows 7 through 8.1), and start typing Device Manager. If you are providing a value which has more that 10 characters then you will receive this system message. 3D-Authentication required. Some cards have restrictions on cross-border usage. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. Please contact support to re-enable this functionality. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. The start date you have supplied is after the end date. Overlaps with an existing rule. The server encountered an unexpected condition which prevented it from fulfilling the request. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. You can only return reports at monthly intervals. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You may need to zero pad your subnet mask so that each number block contains three digits. Does a summoned creature play immediately after being summoned by a ready action? You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. Perform the steps mentioned below and see if it helps. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. You will need to check your code to ensure that your server is sending a valid e-mail address which does not contain more than 255 characters in length. An example would be Japanese Yen (JPY). The TxType requested is not supported on this account. Please ensure that you are sending the correct value in the TxType field. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. The credit or debit card number entered must be that of the card type selected before proceeding to enter the credit or debit card number. Transaction not in paypal registered state. Some cards have restrictions on cross-border usage. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. Overlaps with an existing rule. You will only be able to perform a VOID against a transaction once. If you have sent an Amount field with an invalid number of digits after the decimal place. The request was unsuccessful because the URL specified is longer than the server is willing to process. The Authorisation process failed, due to an internal server error. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. The Billing Address1 contains invalid characters. A valid card number has not been supplied in the Card Number field. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. 4. The certificate must not be in the AT_SIGNATURE part of a container. Thank you for your reply. The VPSProtocol value is outside the valid range. If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. If you receive this message, a code related error has occurred on the Sage Pay systems.
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