liveops nation portal10 marca 2023
LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. . Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Not sure which client opportunity (or opportunities!) Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Submit an application for an available virtual contact center opportunity. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Creatively solving problems. Were all looking at the same data one version of truth consolidated in a single repository. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Intelligent Check the Eligibility requirements and make sure were currently accepting applications in your state. Different programs have different pay structures. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Login. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. They have to be accessible, easy to use, secure, and platform agnostic. Login to know the status of the ticket. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Openforce simplifies your contractor management processes by providing a single platform solution. Mobile first. Flexibility. We've been partnering with Liveops since 2010 for all our inbound needs. Username or Email Password. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Facilitating collaboration and communication with the best available solutions was another key goal. Use your email address or username and password to sign into your WebCE learning center account. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Sound: Must have a sound card installed and be equipped with speakers or headphones. Find ready-to-work contractors where and when you need them. Attack Protection. process. Forgot password? . Independent Contractors are responsible for expenses and control their profit and loss. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. View our background requirements here. Liveops offers work from home in customer service and sales. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Documenting details of calls and customer interactions. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. But what good is making your own schedule if you cant get a schedule? We didnt just evolve the remote contact center model, we revolutionized it. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Cons are having to provide your own equipment. Innovate without compromise with Customer Identity Cloud. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). This was a tight category! If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. Submit ticket. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. It was as simple as they said, adds Myers. Press & Media. Copyright 2023 Okta. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Universal Login. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Well learn about your business and help guide the best solutions based on your needs. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Pros. Group Linking Link Okta groups to existing groups in the application. Login here. Login - LiveOps Inc. Find top links about Liveops Nation Login along with social links, FAQs, and more. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Learn about Liveops Enterprise Solutions Click Here . After all, says Myers, Okta is arguably the most successful application weve ever deployed. Independent Contractor management Ditch the paperwork and endless manual tasks. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Support. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. You can also manage cookies in your browser settings. Liveops: Flexibility. Now we can focus on making sure IT is partnered with the business in everything they do.. Be a superhero sales agent with great earning potential. Keep in mind, the more you service, the higher your earning potential! Autonomy. Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. Or, if, No college? Improving Peoples Lives. Organizations. To find out more, read our Privacy Policy and Cookie Policy. https://join.liveops.com/work-from-home-call-center-jobs/ The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Easy global collaboration. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Earning potential. Support. You get to dictate when and how often you commit to providing services. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. Get started on your new home business Flexibility. Developer Center. We would like to show you a description here but the site won't allow us. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. I still love it., You make your own schedule. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Functionality Add this integration to enable authentication and provisioning capabilities. To find out more, read our Privacy Policy and Cookie Policy. Find Out How & Apply . Life doesnt always run on a schedule. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Liveops Nation Login. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Earning potential. This means you can choose when, where, and how often to work! Liveops employees can directly contribute to the success of students journeys through college into . They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. We use cookies to improve your experience on our website. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Hello, Liveops. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Your customers deserve the best at every touchpoint. Need to plan around other commitments? No problem. The amount of paper eliminated alone was a huge benefit. First, check out our frequently asked questions about the agent experience and application process. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. I wish there was some type of base pay. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Want to give someone something unique this holiday season? Managing multiple systems, programs, and screens simultaneously. Everyone else we spoke to claimed they were cloud-based but they weren't. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Sign an Independent Contractor Agreement. Once the Openforceplatform was in place, a major pressure point was released. Apply now and a member of our team will work quickly to review . By Veronicas pandemic story is unfortunately all too common. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Sign in. GM Regional Customer Care Operations, major utility. You are paid the the talk/email minute when working so your pay for each day will vary. Their consistency, professionalism and customer service are unparalleled in the industry. Agent Login Username / Email Forgot password? Keith Myers, SVP Business Technology, Live Nation. All rights reserved. Director of Customer Care, healthcare organization. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. We'd have had to build out a lot of infrastructure. The more investment you make in yourself, the greater the reward. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Set your own schedule to work around your life. Existing Duo Security enrollments. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Sign an Independent Contractor Agreement. Copyright 2023 Liveops, Inc. All rights reserved. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Join the revolution of the modern contact center! Discipline and setting expectations of yourself are key to working from home. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Hard to get in contact with managers for help. Click herefor technical info. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Find Out How & Apply . Cons. Remember me. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Earning potential. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Quickly assessing customer needs and providing sound solutions. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Flexibility. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Support. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. No problem. Companies across a variety of industries trust Liveops to provide virtual contact center services. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Or you do, but sit & sit with few to no calls? Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Agent Sign-In. Our developer community is here for you. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Conducting inbound/outbound customer service calls. The only downside is a lot of training without pay. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. When someone leaves, they're deactivated. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Its why weve led the industry in virtual flex agent services for more than 20 years. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. I wish there was some type of base pay. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Have additional questions about applying? about the agent experience and application. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. If there are system issues, you will not get paid. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. FLEXIBILITY AT SCALE. GROW YOUR BUSINESS The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . They love it because it does what it's supposed to do.. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. The world class support of Liveops and unparalleled access to world-renowned clients. The freedom of an entrepreneur. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. With Okta we're able to quickly deploy tools to new employees. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Then, this is the place where you can find some sources which provide detailed information. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Reach out to us. Not everyone will be as precious with your business as you are. Our Offices. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Yes! which is why weve been helping companies like yours for over 20 years. The background check requires a $24.99 processing fee paid directly to our vendor. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. ; The user selects the Duo Security option. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Whats it like to be self-employed and provide virtual contact center services? After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. I like feeling like Im helping people all from the comfort of home. Onboarding employees has become much more efficient. Suite 390. Secure your consumer and SaaS apps, while creating optimized digital experiences. Knowledge Base. McAfee and Norton were almost a tie but by far the most popular amongst agents. Go Further; Marketplace. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. You can actually enable a person to get to an application through the Okta platform. Companies across a variety of industries trust Liveops to provide virtual contact center services. Unfortunately they dont pay a minimum per hour like other companies. See Capabilities for more details. Support staff employees are great and work hard to keep us busy and motivated. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Norton 360 with LifeLock helps keep your digital life safer. Want to become a Liveops agent? Build a thriving work-at-home business providing remote customer service for top brands. The background check requires a $24.99 processing fee paid directly to our vendor. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Flexibility. View our background requirements here. Public Relations e-mail (press@liveops.com) Locations. Want to become a Liveops agent? Since you are self-employed, you are in control of your profits and losses. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I don't mind the extra training if they had compensation for it. Qualify and onboard contractors in record time. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. We couldnt have done it without Openforce. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Collaboration tools are a huge part of us being successful, says Myers. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Guide customers through the claims process. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Provide support to users of top tax software providers. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Is Liveops nation legit? You dont have to do anything else.. Enjoy the freedom of being your own boss. . Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Reach out to us. Enterprise Solutions. As a lot of people in the company say: it just works. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Submit ticket. Liveops SWA Array Overview This app integration supports Single Sign-On. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. You can also manage cookies in your browser settings. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Work from home. If you are looking for Liveops Agent Portal Okta? Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Want to become an Independent Liveops Agent. Copyright 2023 Liveops, Inc. All rights reserved. You can also manage cookies in your browser settings. Submit an application for an available virtual contact center opportunity. Single Sign On. Rather, you are self-employed meaning you work for yourself, or your business. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. Username or Email Password. Then Liveops is looking for you! Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding.
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