payactiv complaints10 marca 2023
Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. View our transaction pricing details. Customer service is rude!! However, there are very few additional fees. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. In the Business to Business Service category. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Hi Angelica,We sincerely apologize for your negative experience. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. EWA has not worked for a while. Hi Geraldine,We sincerely apologize for the inconvenience. Funds accessed using Payactiv will show as a deduction on your next paycheck. Horrible business and customer service. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. I wish I never started using this app, its so frustrating!!! I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. In terms of security, no app is 100% secure. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our A co worker of mine tried to warn me about pay active. Like I said, I do want to thank him again for this. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Join today. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Ray M. made it so easy to get set up where i can have access to my wages. Sign up for our daily newsletter for the latest financial news and trending topics. so i contacted pay activ due to some account issues. All Right Reserved. Have a blessed day. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. One of our representatives will be reaching out to you shortly to assist you. Another 10 to reply with copy and pasted questions, all of which were already addressed. If i could i would give 0 stars this app and the service they give is horrible . Like other cash advance apps, Payactiv also offers financial wellness services. But a small percentage of users didn't have a seamless experience. Replies to negative reviews in < 24 hours. Have a blessed day. We update our data regularly, but information can change between updates. That's why we provide features like your Approval Odds and savings estimates. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. We also ensure all reviews are published without moderation. Love you Davis M! Payactiv: Enrollment is free. Have a blessed day. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. We always try our best to do our job well and your kind words make it all worthwhile. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Traditional real estate investments are limited to people with significant financial resources. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Your earnings, spending and savings with you in control. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Get what youve already earned, right now, to pay bills or buy what you need. This could put you at risk of getting caught in a cycle of debt. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Shes the best and everyone should be more like her. PayActiv achieves high marks in both areas. Heres how Payactiv and payday loans compare. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. A team member will be in touch ASAP. category to category depending on what consumers want from varying products and Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Money accessed through PayActiv will show as a deduction on your next paycheck. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Carefully review your finances and the loan cost to make sure it fits your budget. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . Verification can help ensure real people write reviews about real companies. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. How do businesses offer Payactiv to their employees? One of our representatives will be reaching out to you shortly to assist you. Hi Lasheka,We sincerely apologize for your negative experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv SDS-IT. One drawback is that Empower charges an $8 monthly fee. We'd like to turn this around and resolve your issue ASAP. Or if I brought up my case number, they would stop replying and end the chat/call. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. We'd like to turn this around and resolve your issue ASAP. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. If your employer offers EWA, all fees to access your earned wages are less than $3. It's been another month and Payactiv card still isn't working. Literally the best agent ever! thank you! It goes against our guidelines to offer incentives for reviews. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. I'm so grateful to have had the wonderful customer service he was able to provide for me. Anyone can write a Trustpilot review. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. As such, it permits employees to access up to 50% of their paycheck prior to payday. To resolve your issue we need your account details. 1 Standard rates for data and messaging may apply from your wireless provider. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Learn more about Apollo.io Create a free account No credit card. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Have a blessed day. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We'd like to turn this around and resolve your issue ASAP. Hi Courtney,Thank you for taking the time to write a review about your experience. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Easy, free, instant mobile payments. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Grace made sure it happened n it is now resolved. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv's financial assistance program provides employees with an opportunity to consult with professional coaches and get advice on saving, budgeting skills, debt management, and more. Get company announcements, pick up shifts, and get reminders and alerts from work. Very helpful, understandable and fast. I appreciate her help please give her a raise . They don't care at all.. don't use payactive..please don't. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Advice to Management Visit our guide to cash advance apps to learn about how these apps work. Payactiv works by partnering with employers to offer advances on their earned wages. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. 2023 GOBankingRates. Read our full review or get our 30-second take. Have a wonderful day ahead! But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. These offers do not represent all deposit accounts available. In 2020, Payactiv released a short film titled, "We Heard You." I wish my employer used a more reliable system. One of our representatives will be reaching out to you shortly to assist you. However we may earn a small fee if you click on vendor links on this page. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Borrow up to $500 with just a few swipes but only for residents of 21 states. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. PayActiv earned its 4.7 score from GOBankingRates based on the following features. We'd like to turn this around and resolve your issue ASAP. How long does it take to get money from PayActiv? PayActiv. Thank you Grace!!! When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. App Store is a service mark of Apple Inc. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. One of our representatives will be reaching out to you shortly to assist you. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Have a blessed day. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. m was so helpful he updated my ewa hours so I could handle all my business. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. research/editorial team. But options are limited if your employer isnt enrolled with Payactiv. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. This may result in yourhaving access to the funds sooner. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. Thats the fee a merchant pays us with every card transaction. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv Review. This product doesn't have any reviews yet. Their customer support team is available via live chat and call 24/7.. We'll do everything we can to make sure we do better in the future. What Is DiversyFund? When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. We always try our best to do our job well, and your kind words make it all worthwhile. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Ned is amazing. Ned is the highlight of this company compared to the 25+ agents I've spoken too. He deserves recognition. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. To many glitches, and its a nightmare having to deal with customer service! Otherwise, read on! There was an unknown error. Have a blessed day. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Yes, its legit. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Here are 8 tips for writing great reviews. In terms of security, no app is 100% secure. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. A team member will be in touch ASAP. It goes against our guidelines to offer incentives for reviews. This is maddening. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Have a blessed day. Meanwhile, I will be overdrawn due to lack of funds. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Our team will be in touch ASAP. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. How many times can you use PayActiv in a pay period? Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Have a blessed day. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Please try again later. lawanda moore. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. You can also easily lock lost or stolen cards. This product doesn't have any reviews yet. Hey! Tried to not update my full money! Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Otherwise, you could pay as much as $5 per month. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, 1 Standard rates for data and messaging may apply from your wireless provider. Consider a provider that doesnt require you to work for a partner company instead. They will transfer you 20 times and no knows where your money is. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Let alone ask you "how can you be getting a refund that is over a year old doesn't make sense to them how is that possible" then got hung up on. he is a great agent and payactiv needs to give the man a raise cause he is awesome. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. 2023 Payactiv, Inc. All Rights Reserved. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. This site may be compensated through third party advertisers. One of our representatives will be reaching out to you shortly to assist you. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Finder.com is an independent comparison platform and I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. Read 4 more reviews about Payactiv Inc. LM. :). In the Business to Business Service category.
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